Lotus Connect Privacy Policy

(Rev. 12/5/2018)

Welcome to the website(s) of Lotus Workforce, LLC (“Lotus”). Lotus is committed to protecting User’s online privacy while providing you (the “User”) with a useful and enjoyable web experience. This Privacy Policy outlines Lotus’ policies and practices relating to its collection and use of personal information through its websites and mobile platforms, including those of domains and subdomains, lotusconnect.com. It does not apply to information collected in any other way (whether offline or online) by Lotus, unless expressly indicated.

Contact Information
Lotus Workforce, LLC
Attention: Legal Department
5930 Cornerstone Court West, Suite 300
San Diego, CA 92121
Our Toll-Free number is 1-866-687-7390
Email: privacy@lotusconnect.com


Although we or a designated service provider may collect certain information from User as discussed below, please be reassured of the following:

What Personal Information We Collect

There are various areas on our websites where we either require or permit User to provide personal information. For example, when using various features of our websites we may collect User’s name, address, social security number, telephone number, email address, licensure, certifications, education and/or employment history. In addition, employees and applicants may use our secure application portal section of this site to submit additional information related to employment opportunities with us. We also collect personal information through the use of “cookies” and similar technologies to understand how User navigate through our websites, to learn what content is popular, and to save User’s preferences.

How We Use User’s Personal Information

We use User’s personal information collected for purposes relating to the services we provide and for the reasons for which User provided the information, such as for contacting and otherwise assisting User with respect to the pursuit of employment opportunities with us, or, our clients, or for monitoring or improving the our provisions of services or User’s use and satisfaction with the Lotus Sites. We may also use User’s personal information to investigate potential fraud and violations of this policy or any other agreement we have with User.

With Whom User’s Personal Information May Be Shared

We share User’s personal information with our parent, subsidiary or affiliated companies as permitted by law and with third party service providers that perform functions on our behalf, such as, hosting our web servers, providing marketing assistance, and providing customer service. We may also share User’s personal information in response to a subpoena or similar investigative demand, court order, or request for cooperation from a law enforcement or other government agency, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law. If Lotus (or substantially all of our assets) is acquired, User’s information would be transferred along with the other business assets as permitted by law.

How We Derive Information Independently from User’s Use of the Site

Aside from any information User may actively disclose to us, there is other, less obvious, information, which we might obtain from User. We may use such information for internal purposes such as to improve the content of our websites and/or to customize f our pages for each individual according to their preferences. In addition, we may track User’s account history regarding User’s participation on the websites. Our system also automatically collects information about the areas visitors frequent on our website. We use this aggregate information to understand how our members as a group use the services we provide so that we can improve our websites. Furthermore, we may share such aggregate statistical information with our partners, affiliates or other outside companies. Some examples of how we aggregate such information are as follows:


As User probably knows, “cookies” are small pieces of information that some websites store on User’s computer’s hard drive when User visit them. Like many other websites, we use cookies for various reasons. Cookies enable us to provide User with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information. We may also use cookies when User registers for membership on our site. In this situation, a cookie will store useful information that enables our website to remember User when User return to visit us. Most web browsers automatically accept cookies but allow User to modify security settings so User can approve or reject cookies on a case-by-case basis. If User chooses to disable cookies in User’s browser, User can still access most of our websites, though User may lose some of the conveniences of our Web pages.

IP Addresses

An IP address is a number that is automatically assigned to User’s computer whenever User begins service with an Internet Service Provider. We collect IP addresses for the purposes of system administration and to audit the use of our site. Each time User logs onto our site and each time User requests one of our pages, our server logs User’s IP address. Although we log User’s session with us, we will not normally link User’s IP address to anything that can enable us to identify User. However, we can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, users or others.

Computer Information

We query User’s computer automatically for information about the computer, operating system, or browser User are using such as the speed of User’s Internet connection or error messages User may have received. We may do so in order to fit our services to User’s individual needs and to diagnose problems User may be having with our website.

Geographic Location

We may gather information about User’s geographical location by determining where User’s computer is located. We do this in order to provide either localized service or to provide faster service by sending User’s server localized content.

Other Information

We may require other information for tracking or verifying compliance with our policies, abiding by federal, state and local laws and for editorial and feedback solicitation purposes. In addition, from time to time, we may use User’s information for new, unanticipated uses, such as notification of new services, announcements and general communications.


Security is a top priority for us. We exercise great care in providing secure transmission of User’s information from User’s Internet connection to our secure servers, as well as in handling the information offline by limiting access to authorized personnel. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure and we will not be held liable should a third party illegally obtain User’s personal information. While we have made a great effort to protect User’s personal information, we cannot ensure or warrant the security of any information User transmit to us, and User do so at User’s own risk. Our policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Obtaining User’s Consent

By using our websites, User gives Lotus permission to collect information about the pages served to User as an anonymous user for the purpose of calculating aggregate site statistics. If User registers at one of Lotus’s websites, User authorizes Lotus to use information User provides to personalize the information we deliver to User and to use User’s demographic information when calculating aggregate customer data. As a registered member, User gives Lotus and our agents permission to send User e-mails related to the subscription e-mail services to which User subscribes. Any changes to our privacy policy will be posted on this page so that User are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Lotus does not knowingly offer or sell products or services for children. If User is under the age of 18, User must not use our websites or provide User’s name, e-mail address, or any other identifying information.

How To Access And Change User’s User Information

We encourage User to correct and update information related to User’s account or personal information provided to Lotus by updating it in User’s online profile. Alternatively, User may email privacy@lotusconnect.com. Upon User’s request, we will provide User with any unique identifying or personal information that we maintain about User and will make any appropriate changes User provide.

Links To Third-Party Web Sites

Lotus may provide links to third-party websites. Since we do not control third-party sites and are not responsible for any information User may provide while on such sites User should read the privacy policies on those websites for information on how they handle User’s personal information.


If at any time User objects to our use of User’s personal information, including use of User’s email address, User may stop that use by emailing User’s request to privacy@lotusconnect.com.

Changes To This Policy

If our information practices materially change at some time in the future, we will post such change to the site before we use User’s data for these new purposes. If User is concerned about how User’s information is used, please periodically check this privacy policy.

User’s California Privacy Rights

If User is a California resident, California Civil Code Section 1798.83 permits User to request information regarding the disclosure of User’s personal information by Lotus to its affiliates and/or third parties for their direct marketing purposes. To make such a request, please send an email with User’s first name, last name, mailing address, email address and telephone number to privacy@lotusconnect.com. Please include “California Privacy Rights” in the Subject line of User’s email.

Contacting Info for The Joint Commission’s Office of Quality Monitoring

User may contact The Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about Lotus or its affiliates by calling 1-800-994-6610 or emailing complaint@jointcommission.org.

Lotus’s Privacy Policy was last updated on December 5, 2018.


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